Terms of Service

These terms govern your use of the Louise Lally Retail website. By using the website, you agree to these terms. If you do not agree, please do not use the website. Separate contract terms apply to consulting, coaching, training or mystery shopping engagements and are provided as part of a written engagement agreement.

You agree to use the website only for lawful purposes. You must not use the website in any way that breaches applicable law, infringes the rights of others, or interferes with the proper operation of the website.

We reserve the right to suspend, withdraw, or restrict access to all or any part of the website at any time without notice.

All content on this website, including text, images, logos, the ‘Believe. Deliver. Succeed.’ mark, methodology diagrams, and the emotion-bag illustrations, is the property of Louise Lally Retail or its licensors and is protected by copyright, trademark and other intellectual property laws.

You may view and share links to this website. You may not copy, reproduce, republish, or otherwise use the content for commercial purposes without written permission.

If you submit content via a form on this website (for example an enquiry or message), you represent that you are entitled to submit it and that the content is accurate and not unlawful. You grant us a limited right to use that content for the purpose of responding to your enquiry.

We make reasonable efforts to keep information on this website accurate and up to date, but it is provided for general information only. Nothing on this website constitutes legal, commercial, financial, or professional advice. Engagements and advisory services are provided under separate written agreement.

To the extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, this website, including indirect or consequential loss. Nothing in these terms excludes liability that cannot be excluded under Irish law.

The website may contain links to third-party websites. We are not responsible for the content or practices of those websites. Including a link does not imply endorsement.

These terms are governed by the laws of Ireland. You agree that the courts of Ireland have exclusive jurisdiction over any dispute arising from or relating to these terms or the use of the website, except where mandatory consumer-protection laws provide otherwise.

We may update these terms from time to time. The date at the top shows when they were last updated. Continued use of the website after changes indicates acceptance of the updated terms.

Questions about these terms? Email info@louiselallytrainingacademy.com.

Questions about this policy? Email info@louiselallytrainingacademy.com.